Deposit Services Representative |
| Nov. 17, 2009 - Dec. 01, 2009 |
| Location: | Asheboro, NC |
| Exempt/Non-Exempt: | Non-Exempt |
| Benefits: | Health, Dental, Life Insurance, 401(k) with company match |
| Employment Type: | Full Time |
| Department: | Asheboro |
| Description: | Performs a variety of service functions for external customers and internal staff members. Answers incoming calls and assists customers with deposit account questions. |
| Duties: | -Answers incoming phone calls for the bank.
-Answers questions and resolves problems for deposit customers; including account balances, check verification, account discrepancies, research requests. Assists debit card customers with PIN changes, lost/stolen cards and questions about card transactions. Assists Internet Banking customers with login problems or general questions.
-Handles returned mail processing.
-Assists with other Deposit Services duties as required.
-Consistently practices the bank’s customer service standards.
-Maintains a professional image at all times.
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| Qualifications: | High School diploma or equivalent
Customer service oriented
Good telephone and interpersonal skills
Prior retail or customer service experience is a plus. |
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